Meet Our Team
To use my 30 years of Automotive knowledge to help dealers become more profitable. Specializing in improving dealership marketing and accounting procedures.Responsible for developing training for automotive accounting functions and the temporary placement.Provide Technology Consulting and accounting system design.Review clients needs for financial statement review, benchmark review and cost segregation studies.
Honda Gold Master For 8 Years. Charlie Thomas Auto Group was part of a team that did Acquisition to Auto Nation. Apple Honda G.M & Consultant to Dealer Implementation BDC and Internet sales Initial Consultant for Professional Services. R. L.Polk, a 131 year old, privately held company, focuses on the transportation industry, as the premiere information cumulation gathered nationally from DMVs & self-surveys. Their primary business had been with all of the major manufacturers and our mission was to add services to the dealerships themselves.
Over two decades in the automotive industry from sales rep to general manager, Syd Michael knows sales. He is an automotive sales leader and has worked in over 35 markets across the US and trained hundreds of sales reps. Former publisher of Atlanta Cars Magazine Syd moved on to Syd found a successful marketing company; Spike Promotions, that serves the automotive industry helping dealers move thousands of cars using a strategic integrated system using direct mail.
Val boasts more than 30 years of automotive retail sales experience in dealership senior management, automotive retail sales training and dealership BDC consulting. He is a strong motivational speaker, sales leader and inspirational training coach with a proven track record of increasing retail sales growth in all areas of a dealership’s operations.
He teaches the importance of communication skills and the how-to of building strong personal and professional relationships. Val’s specialized training methods in sales and fixed operations provides a focused application of sales process and procedure to help a dealership achieve their retail sales goals.
Educating your sales personnel is one of the most valuable investments you can make for your dealership. Selling a car today means having skills on the floor, on the phone and online. eXtéres EDU has the tools you need to increase your sales, with true industry experience, proven success and a solid game plan post training.Val Menzo is a Dealer Success Strategist and National Director of Training at eXtéres EDU. He brings to the team more than 30 years of experience in sales, management, marketing and staff training. Val is a strong leader and teacher with a proven record of success within the industry. His training focuses on increasing productivity and performance as well as encouraging positive morale among employees.
Gary R. Herndon
Professional career and business experiences as a controller includes a hands on working relationships with management, staff, customers and vendors with driven results in both small and large sales volume dealerships. Professional skills include a strong background in daily operations with completion of the daily accounting procedures with follow up reports to management.
Howard A. Moore
Proven performer and automotive service professional skilled in customer service and departmental profitability. Training and leadership of service technicians. Development and retention of skilled service advisors. Interdepartmental relationships. Business development. Cost controls. Customer relationships.