The Best Habits of A Highly Successful Service Advisor

April 12th 2016 10:00-4:00

Continental Breakfast

Gourmet Lunch
$249.99

Included In ever Workshop Reputation Managment

 

  • Internet
  • BDC Center
  • Phone
  • Objective is to set a precise time
  • Have all customer information
  • Dealership contact
  • Enough time to do a vehicle walk around
  • WORLD CLASS ENVIRONMENT
  • Visual Impressions of Service Lane
  • Clean, neat, professionally organized
  • appearance
  • Service Advisor desk neat and cleared daily
  • Clear communication to help customers
  • Lighting
  • Standard dress or uniforms w/name badges
  • Keep lane clear so new arrivals can pull into the lanes