April 12th 2016 10:00-4:00

Continental Breakfast

Gourmet Lunch
$249.99

[wpecpp name=”The Best Habits of A Highly Successful Service Advisor” price=”249.99″ align=”center”]

Included In ever Workshop Reputation Managment

• Internet
• BDC Center
• Phone
• Objective is to set a precise time
• Have all customer information
• Dealership contact
• Enough time to do a vehicle walk around
• WORLD CLASS ENVIRONMENT
• Visual Impressions of Service Lane
• Clean, neat, professionally organized
• appearance
• Service Advisor desk neat and cleared daily
• Clear communication to help customers
• Lighting
• Standard dress or uniforms w/name badges
• Keep lane clear so new arrivals can pull into the lanes